Privacy Policy

Last updated: 14 August 2025

This Privacy Policy explains how Hot Jam Marketing ("we", "us", or "our") collects, uses, and protects your personal information. We operate a simple marketing website with a contact form. We do not use cookies or any tracking technologies on this site.

Information we collect

We only collect information that you voluntarily submit via our contact form:

• Name
• Email address
• Company (optional)
• Message
• Newsletter subscription preference

How we use your information

We use your details to:

• Respond to your enquiry and manage our relationship with you
• Send operational or transactional emails related to your enquiry
• Add you to our contact lists in Brevo (Sendinblue): if you tick yes to subscribing to the newsletter, we add you to our marketing list to send newsletters; if you do not tick yes, we add you to our leads list for manual follow-up only (no marketing emails)

No cookies or tracking

We do not use cookies, analytics scripts, advertising pixels, or any other tracking technologies on this site.

Legal basis

We rely on your consent for sending marketing communications (newsletters) and our legitimate interests to respond to enquiries and operate our business. We follow the Australian Privacy Principles to the extent they apply to our activities.

Sharing your information

We do not sell your data. We share your information only with service providers who help us run the site and communications, specifically Brevo (Sendinblue) for contact storage and email delivery. These providers process your data on our behalf under appropriate safeguards. We may also disclose information if required by law.

Data retention

We keep your contact details only for as long as necessary to handle your enquiry, send requested communications, and manage our business relationship. We periodically review our contact lists and remove inactive records. You can ask us to delete your data at any time.

Your rights

• Access the personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent for marketing at any time

To exercise these rights, email us at hello@hotjam.com.au.

International transfers

Our service providers may process data in other countries. Where this occurs, we take steps to ensure that your information remains protected in line with applicable laws.

Contact us

If you have any questions about this policy or how we handle your data, contact us athello@hotjam.com.au.